Welcome to gowisekart, and thank you for registering with us! It is important that you review this agreement because, by accessing this website, by placing an order with us by telephone, email, fax, or through this app/website, you are agreeing to the terms and conditions that govern the use of the site and the terms upon which we agree to deliver to you..
By placing an order with us by telephone, fax, email, or online, you agree to the terms of this Agreement (the “Agreement”) which shall cover the terms of our deliveries to you and your use of our app/website. This Agreement is between you and Gowisekart ,that states the terms and conditions under which you may use the Site and receive deliveries from us. This Agreement is binding on you whether you purchase from us via the telephone, email, fax, or our website..
Price and Availability
From time to time, products you order may be unavailable. If we are unable to fulfill your entire order, we will make every reasonable effort to substitute the closest product. We do not set the prices for the items you select on your grocery list. We pay the prices that each individual store has already set.
To receive delivery, you do not need to be present to receive your order from our driver. In the case of bad weather or unforeseen delivery complications, deliveries may be delayed. We will make every effort to get your groceries to you by 5:00 pm on the date of your arrival.
Your order will arrive with an e-invoice that will list all of the items you have received and were billed for. If something is missing from your order, please call us so that we can do everything reasonable in our power to ensure your satisfaction. In the case where you fail to pay for the products ordered, you agree to forfeit to the Company any right, title, or interest you may have in the products.
Return & Refund Policy
Gowisekart has a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.
Cancellation by Site / Customer
You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.